Returns & Exchanges
At g2g, we want you to love your new style, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and attach the pre-paid shipping label provided via email to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.